Frequently Asked Questions
X'inhuma l-prodotti tas-Softwer bl-Imnut?
Retail Software products are the same products you would purchase at local software stores. They are packaged for retail sale and usually include the retail box, CDs, a manual, the paper license agreement, and an Activation key. Similar to OEM software, a Retail Product is licensed for use on one computer only.
X'inhu download diġitali?
A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.
Is-softwer tiegħek huwa leġittimu?
All our software products are 100% legitimate and authentic. They are all covered by our company's hassle-free money-back guarantee.
Kif nista' nkun ċert li l-kopja tiegħi tal-Microsoft Office hija leġittima?
We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.
Kif tista' tbigħ is-software daqshekk irħis?
We work directly with our supplier to purchase large volumes to get the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too.
Nista' nixtri softwer liċenzjat wieħed u ninstalla fuq kompjuters multipli?
OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.
Kapaċi ninstalla mill-ġdid is-softwer fuq magna oħra jekk is-sistema operattiva tiegħi tiġġarraf jew il-ħardwer tal-kompjuter ifalli?
OEM and Retail software licenses will allow activation on one machine only.
Nista' niksbu diska DVD/CD stampata tas-softwer li xtrajt?
Here at SoftwareKeep, we rely on fast and efficient digital delivery service. This means no waiting for a physical product to be delivered, you can download your new software immediately. You have the option to backup your software after purchase to the device of your preference (ex. USB drive, disc, external hard drive).
Il-Windows Vista huwa upgradable għal Windows 7, 8 jew 10?
Absolutely, it is possible to upgrade Windows Vista to a more recent Microsoft Windows edition. However, this process will require a "Clean" or "Parallel Installation", followed by selecting the Custom-Install process. Please refer to your machine"s hardware specification for more information on installation.
Tforni prodotti ta' softwer f'ordnijiet ta' volum jew bl-ingrossa?
Large-volume purchases can certainly be arranged by contacting us directly, via email, live chat, or phone. We"ll send you a comprehensive quotation with details of the product of your interest.
Meta l-oġġetti jkunu out of stock, kemm idumu biex dawk l-oġġetti jkunu riforniti?
We strive to keep the volume of our inventory sufficient for our customers. In the event that we run out of a particular product, we will do our utmost to inform customers immediately and re-supply our stock to fill your order in the most expedient method possible.
Nista' niskambja s-software li xtrajt għal edizzjoni ogħla jekk bdilt il-fehma tiegħi jew għandi bżonn xi ħaġa differenti (jiġifieri mid-Dar u Student għal Dar u Negozju)?
We follow our company's Return Policy strictly to avoid possibly invalidating the product key for your software.
Kif nista' nitlob għal tqabbil tal-prezz mingħand SoftwareKeep?
When making a purchase, price match requests from SoftwareKeep are handled via Chat or Email. Please send us the URL link of the lower price that is still in effect that you want us to price match. SoftwareKeep will then review and verify the price match request and the authenticity of the competitor's products.
Nista' nitlob għal tqabbil tal-prezz wara xiri minn SoftwareKeep?
A price match request after a purchase from SoftwareKeep will not be honoured.
X'għandi bżonn nipprovdi?
You'll need to provide: The URL of the competitor's offer you'd like us to beat. The competitor's sale price.
Kif Taħdem id-Downloads Diġitali?
Step 1: Search for the desired product.
Step 2: Select the software you need.
Step 3: Proceed to cart as a quest or create an account. Step 4: Receive your software in minutes in your email. Final Step: Download and Install your purchased software.
Kif tneħħi t-tniżżil tiegħek?
Mac:
Step 1: Click on Finder icon,
Step 2: Click on Application folder,
Step 3: Drag the Microsoft Office folder to Trash., Step 4: Remove preference and license files and Office folder and Open library folder and move all com.microsoft files to trash,
Step 5: Empty thrash, If there’s anything in Trash you want to keep, be sure to make a copy before you continue, Click Finder > Empty Trash.
Windows:
Step 1: Open Programs and Features by clicking the Start button,
Step 2: Click on Control Panel,
Step 3: After click on Programs option,
Step 4: And then, Click on Programs and Features and follow the Microsoft Office steps to uninstall.
Passi sempliċi biex inwasslu l-prodotti diġitali tagħna direttament mingħandna lilek.
Mgħaġġla u Faċli
![](http://oktec.kr/?big=softwarekeep.com/cdn/shop/files/check-step1_960x.png?v=1705396207)
Pass 1:
Fittex għall-prodott mixtieq.
![](http://oktec.kr/?big=softwarekeep.com/cdn/shop/files/check-step2_960x.png?v=1705396219)
Pass 2:
Agħżel is-softwer li għandek bżonn.
![](http://oktec.kr/?big=softwarekeep.com/cdn/shop/files/check-step3_960x.png?v=1705396240)
Pass 3: Żid mal-karrettun
Ipproċedi għall-karrettun bħala tfittxija jew oħloq kont.
![](http://oktec.kr/?big=softwarekeep.com/cdn/shop/files/check-step4_960x.png?v=1705396268)
Pass 4: Iċċekkja l-kaxxa postali tiegħek
Irċievi s-softwer tiegħek fi ftit minuti fl-email tiegħek.
![](http://oktec.kr/?big=softwarekeep.com/cdn/shop/files/check-step5_960x.png?v=1705396267)
Pass Finali
Niżżel u Installa s-softwer mixtri tiegħek.